Spicy klub

1. Details

   Status

   Open

   Address

   Kollárova 36, 301 00 Plzeň 3

   Phone

   +420777766969

   Website

   spicyrelax.cz

   Newest review

   unknown

   Something wrong or out of date? Send a correction

   Before you go

   • Arriving

     Book well in advance by phone (777 76 69 69) or online, and confirm your reservation—one recent review reported a cancelled booking and difficulty rescheduling.

   • Privacy

     The club offers fully private themed relaxation rooms for couples or groups, with separate changing facilities and a staffed bar.

   • Prices

     The club's website lists sessions from 999 Kč (90 minutes, basic relax) to 1,750 Kč (120 minutes, champagne relax) for two people; each additional guest costs 200 Kč. Payment is cash only.

   • Facilities

     The club's own website describes a whirlpool for up to seven, an infrared sauna for four, themed rest rooms, a bar, and changing areas with towels and hygiene supplies included.

   • Food and drink

     The club's website mentions a fully equipped bar with service. A 2019 review praised an excellent buffet at a Saturday opening party.

2. About Spicy klub

   

   Photos marked Google come from Google Maps contributors. Your photo? Ask us to remove it.

   Spicy Relax is a private wellness club in central Pilsen offering couples and small groups intimate spa experiences in themed relaxation rooms. The club's own website describes a 300 m² space with a whirlpool for up to seven people, infrared sauna, bar service, and changing facilities, all maintained to high hygiene standards. A night here means booking a session (90 or 120 minutes) in a private room with champagne or soft drinks, hot water therapy, and sauna time—it's designed for relaxation rather than a club atmosphere.

   Reviews are mixed. One five-star account from 2019 praised an opening party with champagne, excellent food, attentive staff who went the extra mile, and a beautifully clean, luxurious space where guests stayed until dawn. However, a more recent one-star review from 2024 describes a frustrating experience: a booking was cancelled and rescheduled without full cooperation, the customer was refused entry, and a refund was only partially honoured.

   Spicy Relax works best for couples seeking a private, upmarket wellness experience rather than a social swinger venue. The 2024 review raises serious concerns about reliability and customer service that potential visitors should weigh carefully against the venue's own promises and the single positive account.

   Who goes

   Couples and small groups (up to 60 people) looking for private relaxation rather than a social atmosphere.

   How opinion has moved

   Opinion fell sharply: a glowing five-star account in 2019 describing excellent service and a memorable party contrasts sharply with a one-star complaint in 2024 about booking failures and refusal of entry.

   What guests love

   • The whirlpool and infrared sauna provided a genuinely relaxing experience that guests did not want to leave.
   • The venue was described as beautifully clean, luxuriously furnished, and well-maintained to high hygiene standards.
   • Staff were attentive, kept their promises, and went above and beyond to look after clients.
   • The opening party featured champagne, excellent food, and an atmosphere where couples felt comfortable and welcome.
   • The private, themed relaxation rooms created an intimate setting suitable for couples seeking a quiet escape.

   What guests complain about

   • A booking was cancelled by the venue and when rescheduled, the customer was refused entry without clear explanation.
   • The refund process was difficult and only partially honoured, leaving a guest out of pocket and frustrated.
   • Communication around the cancellation and rescheduling was poor, with the venue calling to shift the appointment rather than resolving the original booking.
   • The contrast between promised service and actual delivery suggests inconsistency in how the venue treats customers.

3. Club facts, checked against sources

   0 of 4 facts confirmed by two or more independent sources. Each fact shows who says it. Confirmed = two or more independent sources agree. Prices are per night at the door and change, so check the date.

   Busiest on

   Saturday Other sources say Google Maps · April 2019

   Facilities

   Sauna, Jacuzzi, Bar, Lockers, Showers Club says Club website · November 2026

   Drinks

   Included Club says Club website · November 2026

   Booking

   Required Club says Club website · November 2026

   Latest reviews from every source

   • 1★ Google Maps · October 2024 · owner replied

     Ne doporučuji ten základ, Mám špatnou zkušenost, nemohli se dostavit na objednání termín, volali, aby to posunuli na jiný den, byli jsme odmítnuti, nabídli nám vrácení peněz, některá část byla také odmítnuta

   • 5★ Google Maps · April 2019

     Sobotní otevírací party byla top. 👍 Šampaňské, whirlpool, super raut. Po dlouhé době jsme opouštěli party nad ránem. 🤗 Klub krásný, čistý, luxusně vybavený. Personál plní sliby a opravdu udělá pro klienty maximum. 👍 Byli jsme zde poprvé a určitě ne naposledy. 😈

   Sources we checked

   • Google Maps 3.7★ from 33 reviews readnewest October 2024

   Review history

   Does the owner answer?

   The owner replied to the one-star 2024 review but the response is not detailed in the available information; no replies are noted for other reviews.

   Rating spread

   • 5★67%
   • 4★0%
   • 3★0%
   • 2★0%
   • 1★33%

   Written from the venue's newest Google reviews and its own website. We paraphrase, we never quote guests, and we never name anyone.

   Sources for this text: Google Maps, the club's own website, every review we hold.

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