The Hellfire Club
Fetish club, Borough of SpelthorneOpen
The Hellfire Club is open. Rated 3.5★ from 71 Google reviews; the newest review is from October 2026.
- 3.5★Average rating
- 71reviews
- October 2026Newest review
Updated 13 November 2026
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Details
- Monclosed
- Tueclosed
- Wed18:30–23:30
- Thuclosed
- Fri21:00–01:30
- Sat21:00–02:00
- Sun14:00–19:00
- Status
- Open
- Address
- Gartside House, Harris Way, Sunbury-on-Thames TW16 7EL
- Website
- theold-hellfireclub.co.uk
- Newest review
- October 2026
Something wrong or out of date? Send a correction
Before you go
- Parking
The club's location in Sunbury on Thames offers privacy and good parking, according to older reviews.
- Arriving
Expect to be asked for membership details at the door; recent guests report this can be confrontational if you question the policy. Be prepared to pay an annual membership fee on top of your entry ticket.
- First visit
First-timers have had mixed experiences: some felt very welcome and safe, others (especially younger guests or those visiting on quiet nights) felt uncomfortable due to sparse crowds, single men's behaviour, and a cold atmosphere. Check the event type and read recent reviews before booking.
- Dress code
Smart dress code is enforced on themed nights, but recent reviews note door staff have not always upheld this consistently.
- Prices
Soft drinks cost £8.50; you can bring your own alcohol and bar staff will chill and serve it at no extra charge. Happy Hour offers 50% off all drinks at all parties, according to the website.
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About The Hellfire Club
Modern bathroom facilities with mirrored partitions Google Photos marked Google come from Google Maps contributors. Your photo? Ask us to remove it.
The Hellfire Club is a fetish and swingers venue in Sunbury on Thames, near London, housed in a converted building with themed playrooms, a dungeon, dance floor and bar. Nights vary widely: some feature excellent atmosphere, friendly staff and a good mix of guests, while others feel sparse and poorly attended. The club suits experienced couples and those comfortable with variable crowds, though recent reviews suggest it's fallen from its peak and now struggles with inconsistent door policies, poor customer service around refunds, and nights that can feel empty or uncomfortable for first-timers.
A typical night involves arriving at the door (where you may encounter friction over membership fees), paying for drinks, and exploring the various themed spaces. The venue itself is well-decorated and clean when busy, but the experience hinges heavily on crowd size and the event type. Recent guests praise friendly staff and good facilities at better-attended events, but complain about sparse crowds, single men who don't follow dress codes, and an unwelcoming atmosphere on quieter nights.
Reviews from 2010–2022 were consistently positive, but 2026 reviews paint a very different picture: refund disputes, aggressive door staff, inflated drink prices, and a feeling that the club prioritizes money over hospitality. Unless you're attending a specific themed event with guaranteed crowds, read recent reviews carefully and manage your expectations.
- Who goes
- A mix of couples and some single men; historically younger crowds but recent reviews note most guests are now mid-30s to 55, with many older couples and fewer younger visitors.
- How opinion has moved
- Opinion has declined sharply: 2010–2022 reviews were overwhelmingly positive (5 and 4 stars), but 2026 reviews (mostly 1–2 stars) cite poor service, high prices, empty nights, and aggressive door staff, suggesting a significant drop in standards and customer care.
- Prices mentioned
- Entry ticket required; surprise membership fees reported
What guests love
- Staff are consistently described as friendly, welcoming, and attentive, going out of their way to make guests feel at ease.
- The venue itself is well-decorated, spacious and clean, with numerous themed playrooms and a dungeon that create variety and atmosphere.
- The club has excellent facilities and a good layout that gives guests plenty of space to socialize, relax and play in different areas.
- You can bring your own alcohol and the bar staff will chill it and serve it at no extra charge, which is uncommon and well-appreciated.
- At well-attended events, the atmosphere is relaxed, non-cliquey and very social, with guests mixing easily and feeling safe.
- The music and sound system are good, loud enough to dance to but not so loud that conversation is impossible.
What guests complain about
- Recent refund disputes and poor customer service: one guest was unable to get a refund for a duplicate booking despite repeated follow-ups, with the club directing blame to Eventbrite.
- Door staff have been described as rude, aggressive and unwelcoming, especially when guests ask questions about new policies like mandatory membership fees.
- Drink prices are very high (£8.50 for soft drinks), which reviewers found excessive for a club night.
- Many nights are poorly attended with few couples and sparse crowds, making the social and sexual atmosphere disappointing despite the nice venue.
- Single men are often not following dress codes and their behaviour towards female guests has been described as heavy-looking and making women uncomfortable.
- The couple rooms can feel cold and uninviting, and the club lacks security or ID checks, which some guests found concerning.
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Club facts, checked against sources
1 of 8 facts confirmed by two or more independent sources. Each fact shows who says it. Confirmed = two or more independent sources agree. Prices are per night at the door and change, so check the date.
- Membership
- Paid membership Confirmed Google Maps · October 2026Google reviews · October 2026
- Open on
- Wednesday, Friday, Saturday, Sunday Other sources say Google Maps · November 2026
- Facilities
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- Play rooms Other sources say SwingersClubList ×3 · September 2011
- Dungeon Other sources say SwingersClubList ×3 · September 2011
- Dance floor Other sources say SwingersClubList ×3 · September 2011
- Bar Other sources say SwingersClubList ×2 · September 2011
- Drinks
- Paid bar Sources differ Club website · November 2026 other sources say: Bring your own
- Parking
- Free, on site Other sources say Google Maps · November 2026
- Wheelchair access
- Yes Other sources say Google Maps · November 2026
- Typical age
- 30s to 40s Sources differ Google Maps · February 2026Google reviews · February 2026 other sources say: 40s to 50s
- Minimum age
- 21 Club says Club website · November 2026
Latest reviews from every source
UPDATE - 22 October 2026: Still chasing my refund: I accidentally purchased both a single-gent ticket and a deposit ticket for the same event on 3 October. I contacted the club that very evening, but after repeated follow-ups, I still haven't received my refund. The club first suggested carrying the deposit forward to a future event, which isn't practical because I live abroad, and then directed me to Eventbrite, cla…
I went to the club, and as soon as I walked in, an English man at the door with a nervous face asked for my details. Then he told me that I had to pay the annual membership fee. I asked him how that was possible when it wasn't there before, and he immediately turned on me nervously, saying, "If you don't like it, this is the door." I only asked a question, and he can't tell me, "If you don't like it, this is the door…
Had a great night at the bad girls event. Great atmosphere, good soundtrack, staff very friendly and welcoming. Will definitely be coming back.
I gave it one star just to find out how I can get more information about the club, such as prices and opening hours. Thanks
Had an amazing night at the Bad Girls Night. The atmosphere was fantastic. All the staff were amazing really friendly. We were made to feel very welcome by everybody. The other guests were all lovely which made for a great night. We really look forward to attending again in the future. Thank you once again to all the staff. Great Club! X
Almost certainly the best club in.the London area. IfPster the owner sacked bid website fishnets he'd increase .membership exponentially. That's my only criticism I idea about design but let's Mr rate it 4 not 5 star.a d that's no bad thing. It's inovitivr & copiers by other clubs but one in that South East match that Hellfire Club certainly not a former Bank in the City' If you go on a igbt when gunnymonrt is a stim…
Just like the review below, I wouldn’t recommend this club for younger people. I’m 24 and although there was a decent number of people, most were mid-30s to 55. The staff were relaxed and friendly, but the place itself was quite cold, especially for women. Couples mostly stayed together and singles stayed single, so there wasn’t much mixing. The ‘only’ exciting part of the night was one fun couple who enjoyed being w…
Very poor i visited this place first time and very disappointed no one in the club the club is empty and im the only one person in the club.. very disappointed
Sources we checked
- Google Maps 3.5★ from 713 reviews readnewest January 2026
- SwingersClubList 3★ from 3939 reviews readnewest December 2025
- Google reviews 10 reviews readnewest October 2026
Review history
Each dot is one dated Google review (52 with stars). The line is the running average. Does the owner answer?
The owner replies to most Google reviews and historically responded warmly to feedback, but recent replies do not address the serious complaints about refunds, door staff rudeness or customer service, suggesting either disengagement or defensiveness.
Rating spread
Written from the venue's newest Google reviews and its own website. We paraphrase, we never quote guests, and we never name anyone.
Sources for this text: Google Maps, SwingersClubList, Google reviews, the club's own website, every review we hold.
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