Wellux
Couples sauna, Heusden-ZolderOpen
Wellux is open. Rated 4.2★ from 174 Google reviews; the newest review is from October 2026.
- 4.2★Average rating
- 174reviews
- October 2026Newest review
Updated 13 November 2026
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Details
- Mon09:00–22:30
- Tue09:00–22:30
- Wed09:00–22:30
- Thu09:00–22:30
- Fri09:00–20:00
- Sat09:00–20:00
- Sun09:00–22:30
- Status
- Open
- Address
- Graaf de Theuxlaan 25/3, 3550 Heusden-Zolder
- Phone
- +3211766218
- Website
- wellux.be
- Newest review
- October 2026
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What reviewers say
Indoor pool with purple lighting and seating 
Modern spa room with pink heated soaking tub Google Photos from the venue's own website, wellux.be. Photos marked Google come from Google Maps contributors. Your photo? Ask us to remove it.
Wellux is a private wellness center offering spa treatments and a jacuzzi. Visitors consistently report serious hygiene issues, non-functional facilities, poor communication, and unresponsiveness to cancellations and refund requests.
- Prices mentioned
- €35 for treatments
What guests complain about
- Filthy rooms with unwashed bedding and dirty floors
- Broken jacuzzi, poor water temperature control, unpleasant odors
- Unresponsive to emails and cancellation requests; refused refunds
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Club facts, checked against sources
0 of 7 facts confirmed by two or more independent sources. Each fact shows who says it. Confirmed = two or more independent sources agree. Prices are per night at the door and change, so check the date.
- Open on
- Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday Other sources say Google Maps · November 2026
- Facilities
- Sauna, Steam room, Jacuzzi, Lockers, Showers Club says Club website · November 2026
- Food
- Snacks Other sources say Google reviews · July 2026
- Drinks
- Included Other sources say Google reviews · July 2026
- Smoking
- Smoking area Club says Club website · November 2026
- Wheelchair access
- Yes Other sources say Google Maps · November 2026
- Booking
- Required Club says Club website · November 2026
Latest reviews from every source
I booked a specialized foot treatment via the website this summer and paid €35 in advance. On the evening before the booking, I received a message via WhatsApp stating that the booking could not go ahead due to illness. No problem, that can happen of course. One suggestion for a new date was made, but I was unavailable at that time. After that, communication ceased. I sent several more messages via WhatsApp and als…
Ik boekte deze zomer een gespecialiseerde voetverzorging via de website en betaalde €35 vooraf. Op de avond vóór de boeking kreeg ik bericht via Whatsapp dat de boeking niet kon doorgaan door ziekte. Geen probleem, kan uiteraard gebeuren. Er werd 1 voorstel tot nieuwe datum gedaan, maar op dat tijdstip kon ik niet. Daarna viel de communicatie stil. Ik heb nog verschillende berichten gestuurd via Whatsapp en ook een m…
Very disappointing experience. We had booked this stay mainly for the jacuzzi, but that was precisely the biggest problem. The water was warm upon arrival, but then started to cool down steadily and never got warm again. After about an hour, we were simply sitting in cold water. So, there was absolutely no question of relaxing. Moreover, I personally wouldn't call this a real jacuzzi. It is more like a small bathtub…
Zeer teleurstellende ervaring. We hadden dit verblijf vooral geboekt voor de jacuzzi, maar net dat was het grootste probleem. Het water was bij aankomst warm, maar begon daarna steeds verder af te koelen en werd niet meer warm. Na ongeveer een uur zaten we gewoon in koud water. Van ontspannen was dus absoluut geen sprake. Bovendien zou ik dit persoonlijk geen echte jacuzzi noemen. Het is eerder een kleine badkuip met…
No water, only an empty bottle; no sugar; no hand soap at the sink; dirty ceiling; it was said that the water in the jacuzzi was changed every time, but you didn't see much of that; the water was very dirty. I suspect this is because the bath wasn't cleaned. There were many spotlights in the large room, but only 3 of them worked, so there was barely any light, but otherwise it was fine.
I share exactly the same terrible experience as Katinka and other victims. This company is a textbook example of fraudulent practices. I properly cancelled my ordered item within the legal cooling-off period and with a valid reason, but was completely ignored. When I finally received a response, after countless emails, it was a promise of a voucher instead of my money back – a completely illegal and inadequate respon…
I would like to provide feedback regarding a Social Deal at Wellux that I gifted to a couple. The couple generally enjoyed themselves and were able to relax, but unfortunately, the hygiene was truly substandard. The room was dirty, the bed was not made and looked as if it had been used by the previous visitors. There were also towels on the floor that clearly belonged to the previous visitors. For a private wellness…
Ik wil graag feedback geven over een Social Deal bij Wellux die ik cadeau had gedaan aan een koppel. Het koppel heeft zich op zich goed geamuseerd en heeft kunnen ontspannen, maar helaas was de hygiëne echt ondermaats. De ruimte was vuil, het bed was niet opgemaakt en zag eruit alsof het nog door de vorige bezoekers gebruikt was. Er lagen ook handdoeken op de grond die duidelijk van de vorige bezoekers waren. Voor ee…
Sources we checked
- Google Maps 4.2★ from 1748 reviews readnewest October 2026
- Tripadvisor 1.0★ from 4
- Google reviews 10 reviews readnewest October 2026
What Google reviewers talk about
hot tub · 21steam bath · 4friendly reception · 13relaxing massage · 4infrared sauna · 3Neat · 6oasis of tranquility · 2private sauna · 2friendly welcome · 4cozy wellness · 3
Review history
Each dot is one dated Google review (18 with stars). The line is the running average. Rating spread
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